Privacy Policy

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Effective Date: 15 September 2026

At [Your Company Name], we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our plumbing, electrical, and recruitment services.

We operate in compliance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

SIB MAINTENANCE AND RECRUITMENT SERVICES LTD is the data controller responsible for your personal data.

  • Registered Office Address: [4 FERNHAM ROAD THORNTON HEATH, LONDON UNITED KINGDOM]
  • Data Protection Contact: [info@sibmaintenanceandrecruitmentservicesltd]

2. The Data We Collect

We collect different types of personal information depending on how you interact with us:

  • Trade Services (Plumbing & Electrical): Names, billing addresses, service/property addresses, phone numbers, and email addresses to schedule visits and issue invoices.
  • Recruitment Services: CVs/resumes, employment history, educational qualifications, professional certifications, right-to-work documents (e.g., passports), and reference contact details.
  • Website Visitors: IP addresses, browser types, and user behavior data collected automatically via cookies.

3. Lawful Bases for Processing

Under the UK GDPR, we rely on the following legal bases to process your data:

  • Performance of a Contract: To carry out requested plumbing or electrical work, or to fulfill terms agreed with candidates and employers.
  • Legitimate Interests: To match job seekers with appropriate career opportunities and to improve our website services.
  • Legal Obligation: To verify a candidate’s right to work in the UK or to maintain accurate financial accounts for HMRC.
  • Consent: Where you have explicitly agreed to receive marketing emails or allowed cookies

4. How We Share Your Data

We do not sell your personal data. We only share your data with trusted third parties under strict confidentiality, including:

  • Hiring Employers: Sharing candidate profiles and CVs with prospective employers (only with the candidate’s explicit consent).
  • Service Providers: Third-party IT hosts (like Hostinger), payment processors, and scheduling software required to run our day-to-day operations.
  • Legal Authorities: If required by law, such as sharing financial data with HMRC.

We ensure that any third-party processors handle your data securely and in accordance with UK data protection laws.

5. Data Security and Retention

We implement robust security measures to protect your data from unauthorized access or loss. Because recruitment records contain highly sensitive details, they are securely stored in encrypted formats. We only keep your data for as long as necessary to fulfill the purposes we collected it for, or to meet legal and accounting obligations.

6. Your Legal Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you (a Subject Access Request).
  • Rectify any incorrect or incomplete information.
  • Erase your personal data (the “right to be forgotten”), subject to statutory limitations.
  • Restrict or Object to the processing of your data.
  • Data Portability, allowing you to move your data to another provider.

If you wish to exercise any of these rights, please contact us at [sibservices@zohomail.eu].

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